La Mecque · 5 étoiles
Conrad Jabal Omar Makkah
À Jabal Omar, face à la porte du Roi Fahd
4,8Note globale · D'après 21 489 avisL'hôtel Conrad de Jabal Omar, face à la porte du Roi Fahd. Ses chambres font 56 m² avec deux lits queen, de quoi loger une famille de quatre, et certaines ont une vue partielle sur le Haram.
À pied jusqu'au Haram
environ 370 pas5 minjusqu'à la porte du Roi Fahd (79)
- Le vendredi et pendant le Ramadan, certaines portes sont fermées en raison de l'affluence, et l'itinéraire d'accès peut changer.
Chambres
Prix pour sam. 24 oct. – dim. 25 oct., 2 adultes · 1 chambre.
Chambre double
- 2 lits doubles
- Jusqu'à 2 personnes56 m²
- Coffre-fort · Bidet · Minibar · Climatisation
- Petit-déjeuner inclus
Chambre double
- 2 lits doubles
- Jusqu'à 2 personnes56 m²
- Réfrigérateur · Bouilloire, thé et café · Coffre-fort · Bidet
- Petit-déjeuner inclus
Chambre triple
- 2 lits doubles
- Jusqu'à 3 personnes56 m²
- Petit-déjeuner inclus
Trois voyageurs partagent les deux lits queen de la chambre. Elle a aussi un canapé-lit.
Chambre triple
- 2 lits doubles
- Jusqu'à 3 personnes56 m²
Trois voyageurs partagent les deux lits queen de la chambre. Elle a aussi un canapé-lit.
Chambre quadruple
- 2 lits doubles
- Jusqu'à 4 personnes56 m²
Quatre voyageurs partagent les deux lits queen ; selon l'hôtel, la chambre accueille quatre personnes.
Chambre quadruple
- 2 lits doubles
- Jusqu'à 4 personnes56 m²
Quatre voyageurs partagent les deux lits queen ; selon l'hôtel, la chambre accueille quatre personnes.
TVA incluse
L'avis des voyageurs
Note globale
4,8
sur 5 · 21 489 avis
Les avis résumés par IA
Les points forts
- À quelques minutes à pied de la porte du Roi Fahd, à Jabal Omar, avec ses boutiques et ses restaurants.
- Des chambres très spacieuses, idéales pour les familles.
- Un petit-déjeuner riche et varié.
- Un salon exécutif qui sert un vrai dîner, et un personnel aimable.
Bon à savoir avant de réserver
- Certaines chambres accusent leur âge, du mobilier au linge en passant par la climatisation.
- L'arrivée se fait à partir de 16 h, avec parfois de l'attente aux heures de pointe.
- Les dîners divisent ; c'est le petit-déjeuner qui fait l'unanimité.
Les derniers avis
Les avis les plus récents, sans tri ni retouche de notre part.
- 5/5
هشام المانع
il y a 10 heures · Google · Vacances · En famille
ماشاء الله تبارك الله .. تعامل راقي وابتسامة دائمه من البنت / نوف في استقبال وجبة الإفطار وايضاً تعامل جميل من الأخ حسن فبارك الله فيكم على حُسن اختياركم
- 5/5
Romeez van der Schyff
il y a 18 heures · Google
Jamiel in the breakfeast area was amazing 👏 as well as the guy cleaning the 12th floor
- 5/5
صالح الزهراني
il y a 23 heures · Google · Vacances · En famille
Wonderful hospitality and a warm welcome at Hilton Conrad Makkah. Special thanks to Ahmed Al-Suhaili and Rawan Fattani for their kindness, professionalism, and genuine smiles. Truly appreciated🌹
- 5/5
Nadeem Sarwar
il y a un jour · Google
Excellent experience and so close to the haram. Exec lounge was great and we well catered for and service excellent. Mohammed (Rahad) was particularly attentive and always greeted us with a smile, whilst providing excellent service.
- 5/5
Shaheen Rajabally
il y a un jour · Google · Vacances · En famille
The staff is always very welcoming. Muhammad in the Executive Lounge was very helpful.
- 4/5
nour Tafa
il y a un jour · Google
The hotel itself is amazing, and I have been staying at the Conrad since 2018. Usually, the staff are extremely accommodating, which is why this experience was so disappointing. This time, the service at reception was honestly unacceptable. I completely understand that the official check-in time is 4:00 PM.Lire la suite
However, in previous years, whenever a room became available earlier, the staff would happily allow us to check in. This time, we were repeatedly told that our only option was to pay for an upgrade or wait until 4:00 PM. What bothered us most was not the check-in policy itself, but the condescending and dismissive tone every time we asked. The response was essentially, “Check-in is at 4:00, and there is nothing you can do about it,” unless we agreed to upgrade. Even simply calling reception to politely ask whether the room might be ready seemed to be treated as an inconvenience. I am not sure whether the hotel is under new management or whether the receptionist was a new hire, but this is the first time since 2018 that we have been treated this way. Conrad has always stood out to us because of its hospitality and accommodating service, so I truly hope this experience was an exception and not a reflection of a change in standards.
- 5/5
Mohammad
il y a un jour · Google
حاب اشكر روان فطاني على حسن الكرم و التعامل خير موظفة و خير مشرفة تستاهل كل خير دايما بجي و تعاملها جميل جدا و حتى لو يوم جاء ماقدرت تساعدنا يشفع لها اسلوبها و الايام ازي تخدمنا فينا ف شكرا
- 5/5
ابو خالد
il y a un jour · Google · Affaires · En famille
Adil. We are very grateful to have him as our room service. He is excellent and very professional. We are very happy with his service 💯
- 5/5
Abdul Fathi
il y a un jour · Google · Vacances · En famille
Very good location, and the room cleaning service was excellent. I would especially like to recognize Mohd Aaqib for providing very good and friendly service. Unfortunately, my experience with the front desk was very disappointing. I am a Diamond member, yet it took approximately 30 minutes to check in.Lire la suite
We were initially checked in without key cards because we were told that the key-card machine was not working and that we should return in two hours to collect our cards. When I returned, the staff member handling the issue had a very poor attitude. He spent approximately 15 minutes looking at the computer screen just to find my name, and when I asked questions, he did not provide helpful answers and continued to behave in an unfriendly manner. What concerned me even more was how other guests were handled at the same time. Two other families were checking in, and the staff member asked them to take their luggage and accompanied all three families to different floors—2, 3, and 8—at the same time. We stopped on the second floor while he took the first family and their luggage to their room, and we were expected to hold the elevator. Several minutes later, he came back and took us to the third floor, while asking the other guest to wait in the elevator. I don't necessarily blame the front-desk employees alone. I believe management and supervisors need to pay much closer attention to how the front desk operates and how guests are treated. The front desk is the first point of contact for guests and represents the hotel. Guests, especially loyal members, should receive professional, respectful, and efficient service. I hope management takes this feedback seriously and provides better supervision and training for the front-desk team.
- 5/5
Makaveli
il y a un jour · Google
Amazing service received from faris in the executive lounge during dinner time. He made me and my family feel so welcome that I won’t ever hesitate to stay at this hotel again. Amazing customer service received which left me highly impressed.
- 5/5
Anwaar
il y a un jour · Google
I had a wonderful experience at Conrad Hotel! The atmosphere was lovely, and the service was excellent. A special thanks to Rawan Ahmed for her warm welcome, professionalism, and kindness. She was incredibly friendly, attentive, and made us feel truly welcomed. Her positive attitude and excellent hospitality really stood out and made our experience even better.
- 5/5
TH23 Harbi
avant-hier · Google
افضلللل فندق وافضل تعامل من جميع طاقم الفندق مشاءالله تبارك الله والموظفة فخدمة الطعام هيام يعطيها الف عافيه على التعامل الراقي يعطيكم العافيه على المجهود المبذول ❤️
- 5/5
mohamed o
avant-hier · Google · Vacances · Entre amis
Mohamed service lounge très serviable et disponible Je le remercie énormément
- 5/5
Reman Khan
avant-hier · Google
الفندق رائع والخدمة ممتازة وحابه اشكر الموظفة روان أحمد على تألقها وخدمتها الرائعة في المطعم والطاقة الموجود فيه كمان خدمتهم سريعة وممتازة يعطيهم العافية جميعًا
- 5/5
Fwoz
avant-hier · Google
رقي في التعامل اهتمام خدمات ممتازه جميع الطاقم بلا استثناء 👍👍👍👍
- 5/5
WA y
avant-hier · Google
فندق استثناااائي
- 5/5
Eyes Tiger
avant-hier · Google · Vacances · En couple
اطلالة مباشرة على الحرم المكي وخدمات رائعة
- 5/5
Hanie Dadim
avant-hier · Google
Executive Lounge Team are the best among all when it comes to hospitality ,
- 5/5
Souleymen Bouarfa
avant-hier · Google
Mohamed has a verry good service, he is smiling and welcoming thank for all personnal and the food is nice
- 5/5
Shadia Bin Sumaidaa
avant-hier · Google
صراحه أقيم المكان فوق الميه من بدايه الفندق الترحيب من العامل الي عند الباب كلهم بشوشين وبعدين للاستقبال كلهم ما قصرو اخص بالشكر للأستاذ محمد القطان ما قصر ،غير الضيافه والنظافه، ماشاءالله المكان يشرح الصدر والمطعم كان شامل خدمه واكل ونظافه حتى العمال حق التنظيف يعطيهم العافيه حسيت نفسي VIP حتى موظف الاستقبال عند اللاونج كمال ما قصر أبدا أسلوب ورقي تبارك الرحمن كلمه شكرا ما تكفيهم صراحه 🤍
- 5/5
زهور معيوف
il y a 3 jours · Google
فندق جميل وهادي وخدماته ممتازه كذلك موظفين البوفيه جدا خدومين وخاصه الموظف عبدالرحمن انور راقي باخلاقه وخدماته المميزه
- 5/5
ابوعبدالله محمد
il y a 3 jours · Google
تجربة رائعة جداً كانت لمدة 6 ليالي كانت إستضافة مميزة غرف واسعة ونظافة مميزة وخدمات سريعة كل الشكر والتقدير لطاقم الاستقبال على حسن التعامل وطيب الاستقبال ولطاقم المطعم على الفطور المميز وحسن الضيافة وتلبية جميع متطلباتنا شكراً لحارس الأمن كبير بالعمر عند الدخول والخروج للحرم الدعوات الطيبة بشوش ومحترم شكرًا لكم جميعًا على أخلاقكم الراقية واهتمامكم لراحة النزيل ولضايفتكم الكريمة ونتمنى لكم دوام التوفيق والنجاح. أنصح بالسكن فيه
- 5/5
A. Tanwah
il y a 3 jours · Google · Vacances · En famille
Alles war super, vor allem die Lounge, leckeres Essen, sehr nertes Personal, insb. Mr. Fares Younes.
- 5/5
Saratu Abdullahi
il y a 3 jours · Google · Vacances · En couple
Faris ! You have a thumps up for your excellent and respectable service. The staff here are superb. The food is delicious. I look forward to coming back soon By The Grace of God.
- 5/5
Iram Ahmad
il y a 4 jours · Google · Vacances · En famille
I had a wonderful stay at Conrad Makkah Hotel! Rooms, service, staff, breakfast, everything was absolutely amazing. Great location close to haram. I would definitely love to stay here again! Highly recommended! ⭐⭐⭐⭐⭐
- 4/5
Moeez Salman
il y a 4 jours · Google
Overall experience at the hotel was quite good. Service was best I have received in a Makkah hotel, and have been to several. Room was spacious with great view. Only caveat is that food options for what they were, were very lacklustre and expensive for what we paid. Food is below standard compared to competition.Lire la suite
However, overall, alhamdulilah satisfied with the stay, but if food matters, this hotel may not be for you. I would also like to give special mentions to faris younnes for going above and beyond in his service.
- 5/5
BY. Waves
il y a 4 jours · Google · Vacances · Entre amis
من أجمل التجارب الفندقية فخامة ورقي واهتمام بأدق التفاصيل، من الاستقبال إلى مستوى الخدمة والنظافة الأجواء والموظفين في قمة الذوق والاحترافية لدرجة نقصني هيل وكلمت الروم سيرفس وجابوا لي بنفس الوقت😂❤️ معامله فريده وكأني الساكن الوحيد في البرج تجربة تستحق التكرار بكل تأكيد شكرًا كونراد شكرًا موظفي الاستقبال على المساعده
- 5/5
ach kamel
il y a 4 jours · Google · Vacances · En solo
Perfect hotel with truly unbelievable views! My stay at Conrad Makkah was a beautiful experience from beginning to end. One of the highlights was the Executive Lounge, where I was genuinely impressed to discover an evening offering that included a full dinner. Booking an Executive Room or Suite is excellent value for anyone looking to make the most of their stay.Lire la suite
A special thank you to Faris at the Executive Lounge for his outstanding hospitality. As a hotelier myself, I know that behind every great team is great leadership, and this is something I could truly feel throughout my stay. The thoughtful in-room amenities arranged by the General Manager were another lovely touch that added to an already exceptional experience. Having stayed at several Conrad hotels, I can confidently say that the view from Suite 1132 is simply breathtaking. Thank you, Conrad Makkah, for such a memorable experience.
- 4/5
Ungku Nur Sabrina Ungku Abdul Nassir
il y a 4 jours · Google · Vacances · En famille
Alhamdulillah, I’m truly grateful for Faris’ kindness and thoughtfulness. Seeing me came to executive lounge with my two boys, especially my little one. He was always quick to offer help and ask if I needed anything. His genuine care made my journey so much easier. Thank you, Faris, for your kindness. May Allah reward you abundantly.
- 5/5
نوره العنزي
il y a 5 jours · Google
فندق راقي جميل وسيع مريح نظيف بكل ماتعنيه الكلمه ندمت جدا اني كنت اسكن فمكان غيره السنوات الماضيه أحب أشكر الامن رائد وايضا الامن الذين يقومون بتوصيل الشنط لايحضر لي اساميهم أسأل الله العلي العظيم اني يعطيهم حتى يرضيهم جميع الموظفين بالفندق من استقبال وامن خصوصا الولد الي لابس ثوب اسود وايضا مريم الخثعمي وايضا الذي يعمل الحلا باللوبي يعملون بكل ذمه وضمير أتمنى من القلب ان المسؤل عنهم يكرمهم ولايفرط بهم أبدا تجربه اسطوريه 🤍
- 5/5
Ahmad Kabir
il y a 5 jours · Google
I had a great time special thanks to faris a very helpful person. Had to mention the food was decent .
- 5/5
Диор Усманов
il y a 5 jours · Google
"I would like to highlight the outstanding work of Faris. He was highly professional, polite, and ensured everything was served promptly and accurately. Excellent customer service that deserves recognition
- 5/5
Muneera Baig
il y a 6 jours · Google
Brilliant hotel which ticks all the right boxes! This was our 2nd time staying here as a family with 2 kids (15yr, 9yr) and in all our future Umrah trips also Insha’Allah we will definitely stay here again. This is a hotel which treats you more like family rather than a customer and has very friendly staff all around.Lire la suite
I was able to maximise my prayers and worship in the Mataaf as it is a 5 mins walk to Gate 79; no rush at the lifts hence making it the better choice opposed to clock tower area and easy regular access to prayer times in masjid haram and back; breakfast was excellent and the ease of having basic food in the executive lounge for lunch/dinner allowed us to focus on our worship and prayers rather than having to go buy food from outside and stand in long lines. Kids were kept busy, after they performed their umrah, with in-hotel events (evening Churros; macaroon decorating classes) so I could just leave them safely in the hotel while I go prayed. Alhamdolillah. The rooms were spacious and very clean with Byredo toiletries and super helpful housekeeping. Special mention to the hotel manager, Mr. Mohammad Ali Aqil for his warm welcome and hospitality throughout our stay. I have no doubt that under such amazing management this hotel will prosper further. Jazak’Allah Khairun Conrad Jabal Omar, until next time!
- 5/5
Haya A
il y a 6 jours · Google
باقي لي يومين وتخلص اقامتي مبدئيا الفندق من استقبال وعاملين ونظافه وسعة الغرف جميل جدا واللي يخليني اعلق الان واخصه بالذكر والشكر أ.هيام مسؤولة الاطعمه والمشروبات ❤️ الله يعلي ذكرها ويرفع قدرها ويكتب أجرها أضعاف ما قدمت. رغم إن ما بيننا معرفة شخصية إلا إن موقفها معي كان في غاية اللطف والذوق واهتمامها أسعدني وترك في نفسي أثرًا جميلًا يصعب وصفه فعلًا الله يسعدها ويجزاها عني كل خير.Lire la suite
I would like to extend my special thanks to Ms. Hiyam,❤️ the Food and Beverage Supervisor. May she always be honored and appreciated, and may her kindness be rewarded many times over. Although we did not know each other personally, her kindness and thoughtful gesture toward me truly touched my heart and left a lasting impression. May God bless her and reward her abundantly for her kindness. 🤍
- 5/5
ESE
il y a 6 jours · Google
Her şeyiyle 4/4’lük bir otel. 4 gece konakladık ve sunulan hizmetten çok memnun kaldık. Otelin konumu çok iyi. 79 numaralı kapıya birkaç dakika yürüme mesafesin ki bu kapı ana kapılardan bir tanesi. Otel odaları temiz ve geniş. Kahvaltısı ise Türk’lerin damak tadına uyabilecek çeşitlikte. Personeller çok ilgili. Erken giriş için ve diğer birçok konuda yardımcı oluyorlar.
- 5/5
Mohamed Almemari
il y a 6 jours · Google
شكراً لكم على حسن تعاونكم الصراحة من أنظف الفنادق وأوسع الغرف.
- 5/5
S Sheikh
il y a 6 jours · Google
We had a lovely stay at Conrad . Highly recommend this hotel as this has been our 3rd time coming here . Fantastic team , and special thanks and prayers to Yasser for looking after me and my family during our stay . Sarah in the breakfast area was also lovely and shaheen from housekeeping did an excellent job. Also highly recommend the executive lounge .. great quality food and hospitable staff .
- 5/5
ROGAYAH
il y a 6 jours · Google
أشكر الموظفة حنين على حسن تعاملها كانت المسؤولة عن إجراءات الحجز بشكل كامل وكانت متعاونة ومهتمة جداً، وبإذن الله تتكرر الزيارة.
- 5/5
Shah Zaman Baig
il y a 6 jours · Google
Outstanding overall. Imam hossain was incredible for his service.
- 5/5
Magoog Elshiwy
il y a 6 jours · Google
Thanks alot very good Faris
Équipements
- Restaurants
- Chambres familiales
- Chambres adaptées PMR
- Wi-Fi
- Réception 24 h/24
- Conciergerie
- Service en chambre
- Café
- Blanchisserie
- Bagagerie
- Ménage quotidien
- Chambres non-fumeurs
- Chambres insonorisées
- Parking
- Salle de sport
- Boutiques
- Distributeur de billets
Conditions de séjour
- Arrivée à partir de 16:00
- Départ avant 12:00
Annulation
Les conditions d'annulation de chaque chambre s'affichent avant le paiement.