Makkah · 5-star
Swissôtel Makkah
In the Abraj Al Bait, with its own entrance on Ajyad Street
4.6Combined rating · Based on 36,974 reviewsA large hotel in the Abraj Al Bait complex beside Masjid al-Haram, with its own entrance on Ajyad Street. Many of its rooms look onto the Haram or the Kaaba.
The walk to the Haram
about 510 steps5 minto King Abdulaziz Gate (1)
- At Jumu'ah and in Ramadan, some gates close for the crowds, and the way in can change.
- In the Clock Tower, the lifts are slow at prayer times, above all in Ramadan. Leave a little earlier.
Rooms
Prices for Sat 24 Oct – Sun 25 Oct, 2 adults · 1 room.
Double
- 1 king bed
- Sleeps 232 m²
- Fridge · In-room safe · Connecting rooms available · Blackout curtains
The hotel gives 32 m² for Classic Rooms on its booking page and 38 m² on its own site; we show the smaller.
Double
- 2 single beds
- Sleeps 232 m²
- Fridge · In-room safe · Connecting rooms available · Blackout curtains
The hotel gives 32 m² for Classic Rooms on its booking page and 38 m² on its own site; we show the smaller.
Double
- Sleeps 232 m²
The hotel sells its Haram-side Classic Rooms with a partial Haram view or a Kaaba view, and a king bed or two single beds.
Triple
- 3 single beds
- Sleeps 332 m²
- Fridge · In-room safe · Connecting rooms available · Blackout curtains
The hotel gives 32 m² for Classic Rooms on its booking page and 38 m² on its own site; we show the smaller.
Quad
- 4 single beds
- Sleeps 432 m²
- Fridge · In-room safe · Connecting rooms available · Blackout curtains
The hotel gives 32 m² for Classic Rooms on its booking page and 38 m² on its own site; we show the smaller.
Prices before VAT
What guests say
Combined rating
4.6
out of 5 · 36,974 reviews
AI summary of the reviews
What guests like
- In the Clock Tower complex, with direct paths to the Haram and the mall.
- Kaaba views from the higher floors.
- Excellent breakfasts and dinners.
- Clean rooms and a caring housekeeping team.
Good to know before booking
- Not every room sees the Kaaba: if the view matters, book a Kaaba-view room.
- Bathrooms are small and dated in some rooms.
- Check-in can be slow at busy times.
Recent reviews
The newest written reviews. We never pick or edit them.
- 5/5
anas dehbi
5 hours ago · Google
An excellent stay at the Swissôtel Makkah! A high quality hotel, ideally located near the Holy Mosque Al-Haram. The rooms are comfortable, the service is up to par and the staff is welcoming and professional. A very beautiful experience, combining luxury, comfort and spirituality. I highly recommend this hotel and will return with great pleasure, إن شاء الله. 🤲🕋
- 5/5
Recep Arslan
5 hours ago · Google
Türkiye batroom goed room is goed bed is good alles prima rashid
- 5/5
Mostafa A. Anis
5 hours ago · Google
Great service ! Especially mr Arfati we were in room number 2511 we will come again for sure
- 5/5
Aqeela Alkarkhi
7 hours ago · Google
السلام عليكم اشكركم على العناية والنظافة الذي قام بها العامل محمد شريف ، وبالنسبة للفندق جيد جدا
- 5/5
Muhammadkomol Abduganiev
8 hours ago · Google
4314 room clean is very good thanks housekeeping
- 5/5
Malak Jami
11 hours ago · Google
Riyaz very Nice Guy and the expression over all was very good I recommend tho hotel 👍👍
- 1/5
haddadi safa
17 hours ago · Google
Extremely disappointed with the hotel’s treatment of my parents. Despite clearly stating in the booking that I wouldn’t be the main guest and that I share the same name as my family, they refused to let my parents check in. They are elderly and sick, and this situation caused them unnecessary stress. A complete lack of understanding, compassion, and professionalism. Absolutely unacceptable. The hotel seriously failed to demonstrate basic hospitality, understanding, and respect for its guests.
- 5/5
Salha Safan
a day ago · Google · Holiday · Family
I was in 32nd floor of swiss makkah. Every thing was good during the stay. Specially the room cleanliness and arrangements were perfect. Thank you to Anamul and supervisor Rijwan for the wonderful support.
- 5/5
Abdekah Taumi
a day ago · Google
Good service by housekeeping shahidul,he make us comfortable during our stayed thank you 1402
- 5/5
Jamal Boureguba
a day ago · Google
Bon travail exelent element mes felicitations chambre1311
- 5/5
ABDUL KAYUM
a day ago · Google
Hotel is very good and cleaning is nice .thank Room no 1810
- 5/5
Mohamed Elaymen
a day ago · Google · Holiday · Family
اركان شخص ممتاز ومتعاون و دقيق ونظيف جدا و مرتب امجد مشرف دقيق ومتابع ممتاز و بسوم و يتعامل بطريق مهذبه جدا
- 5/5
Saarah Rahman
a day ago · Google
Room clean very good, mopped floors and beds all done room 1625, cleaned by Rakib
- 5/5
A Razwan
a day ago · Google
1610 room service abu bakkar done a great job ,everything we need he helps us Jazakallah khair
- 5/5
Lo55t Clo
a day ago · Google · Holiday · Family
My room 505 and the stay was amazing very clean and my friend Darul room assistant was the best part!!
- 5/5
Shoeb KHAN
a day ago · Google · Holiday · Family
Nice room cleaning from Darul-Islam (I was in 531) !! He was very sympathetic and helped us for any convenience.
- 1/5
Fari Shaheen
a day ago · Google
We are from room 1727 and we had a great experience with the staff, they are very helpful and supportive. Khurshid was very friendly and he helped us out with everything.
- 5/5
Mohammed Ahmed
a day ago · Google · Holiday · Family
My experience at the Swissotel Makkah has been amazing. The staff are very friendly and respectful. Especially the legend that is Mohammed Manaa! He has been such great help with room service and attending to our needs whenever we need him. Our stay has been that much better with his awesome service. Thank you Mohammed Manaa!
- 5/5
Ilhem Dahmane
a day ago · Google
فندق فخم جدا وراق من ناحية الاستقبال والنظافة والبوفيه ماشاء الله تبارك الله مهتمين بادق التفاصيل يوفر الراحة والسكينة للمعتمر واهم شي قريب جدا للمسجد الحرام. اتمنى لكم المزيد من التالق والنجاح
- 1/5
Ana Faifa
a day ago · Google
الفندق سيئ ولا يوجد لديهم مصداقية ، صور الغرفة في البوكنج مطلة على الكعبة وفي الواقع غير ذلك مطلة على شرفة ما تشوف شي، ولما سألت موظف الاستقبال ليش تحطون صور غير صور الغرفة قال هذي صور عامة ، طيب انا ايش يدريني انها صور عامة، انا استأجرت عشان الاطلالة اللي شفتها في الصور،صراحة انصدمت ان فندق بهذا الحجم يستغفل الناس،ولا اعتقد ان بوكنج يوافق على هذا ، لا انصح به ابدا،،، يوجد فنادق افضل منه بنفس السعر واطلالة على الكعبة مباشرة ويوجد لديهم مصداقية وذمة وامانة.
- 5/5
Zeenat Aziz
a day ago · Google
Saiful Islam is an excellent house keeper! We are very happy with his service. Each and everyone is tremendously excellent people of this people! We were very comfortable staying at this hotel. We will recommend everyone to stay at this hotel. Amjad Kamal was also an excellent supervisor.Thank you very much!
- 5/5
SHIMLY RAHMAN
a day ago · Google · Holiday · Family
I had a wonderful experience staying at Swissôtel Makkah. The hotel service was excellent, and I was especially impressed with the housekeeping team. The rooms were kept clean, fresh, and comfortable, and the staff were always polite, attentive, and helpful. Their dedication and attention to detail made our stay even more pleasant and relaxing during our Umrah journey.Read more
A big thank you to the entire housekeeping team for their outstanding service, care, and hospitality. You truly made us feel welcomed and well looked after. Highly recommended! May Allah bless you all.
- 5/5
Captain Muhammad Sohel Latif, MDS, QFI, TRE
a day ago · Google · Holiday · Family
We stayed at Swissotel Makkah for 3 nights. All personnel were very cooperative and helpful. Our room cleaning, room service, restaurant all were up to a great level. Mentionable, Mr. Amjad Kamal and Mr Saiful Islam provided wholehearted support throughout our stay. Rather, our stay was comfortable because of their care and support. I will definitely visit this facility again.
- 5/5
DM RAHMAN
a day ago · Google
Saiful Islam has been an excellent house staff and really took great care of us during our stay. Amjad kamal also had been very keen and take care of all our needs. Both of them were excellent and wish them good luck.
- 5/5
Aboumarwa007 aboumarwa007
a day ago · Google
Mofijul has the very good services and good communication with as all my seat here in this hôtel think. Home nombreuses 19/03
- 5/5
Talha Mithani
a day ago · Google · Holiday · Family
Mashallah very good service
- 5/5
Rejanuh bob
a day ago · Google · Holiday · Family
The staff are extremely friendly and helpful, always ensuring the rooms are clean. 10/10 housekeeping, especially Mukthr who was a superb member of staff. I stayed in room 506 during my stay and would come back!
- 5/5
raof raof
a day ago · Google
خدمات جميلة جدا 3032 محمد
- 5/5
Jalal Ahmed
a day ago · Google
Stayed at 1425,! Great service by Housekeeping,room well clean and maintain
- 5/5
Fathima Shafa
a day ago · Google
Stay was excellent.room 2329.special thanks m.r nuskan his warm welcome and outstanding help. he made our chek_in quick and easy and went out of his way to make sure we were completely satisfied. Staff like him make a real difference. we'd happily stay swissotel makkah again and highly recommend it!
- 5/5
Abdulahi Hussein
a day ago · Google
Kamrul was one of the best cleaning 816
- 5/5
Ise Ahmed
a day ago · Google
Kamrul
- 5/5
akaida rupa
a day ago · Google
3524 I found this room quite nice if someone want to get the entire Kaba view. Hope you guys will enjoy.
- 5/5
Marwane Diallo
a day ago · Google
Mohamed ghannam Wonderful service thank you Mohamed
- 5/5
M2G
a day ago · Google · Holiday · Couple
خدمة رائعة وجميله نشكر الاستاذ محمد غنام في الاستقبال على استقبال جميع طلباتنا بكل صدر رحب وخدمة رائعة تستحق التجربه
- 5/5
Mahaman Dodo-Dan-Gado
a day ago · Google
Excellent services. Above and beyond.Staff good and polite.Rooms good.Restoration excellent
- 5/5
MD Ayub
a day ago · Google
Thank you for everything; I am very happy today. Thank you, Yasin Arafat, for cleaning my room so nicely every day—your behavior is excellent. The hotel management is very good, and I am very happy.Room 2822
- 5/5
mohammad diab
a day ago · Google
المكان رائع ما شاء الله لا حول ولا قوة إلا بالله
- 5/5
noor aldabeek
a day ago · Google
عنجد كانت تجربة كتير حلوة، الغرفة كانت مرتبة والخدمة رائعة والتعامل كان ممتاز، وبشكر الأخت ضي على ذوقها وأسلوبها الحلو، ما قصّرت معنا أبدًا، الله يعطيها ألف عافية
- 5/5
Dean Winchester
a day ago · Google
تجربة حلوة وخدمة ممتازة، وشكر خاص للأخت ضي على تعاملها الراقي وذوقها، ما قصرت الله يعطيها العافية
Facilities
- Direct access to the Haram plaza
- Its own lifts
- Restaurants
- Accessible rooms
- Wi-Fi
- 24-hour front desk
- Concierge
- Luggage storage
- Non-smoking rooms
- Shops
- Cash machine
- Multilingual staff
- Parking
Policies
- Check-in from 16:00
- Check-out by 12:00
Cancellation
The cancellation terms for each room are shown before you pay.