Makkah · 5-star
Rotana Jabal Omar Makkah
Three towers in Jabal Omar, on the third row from the Haram
4.9Combined rating · Based on 2,390 reviewsA five-star hotel of three connected towers in Jabal Omar, where some rooms and suites look towards the Haram. It has three restaurants, two cafés and room service around the clock.
The walk to the Haram
about 490 steps6 minto King Fahd Gate (79)
- At Jumu'ah and in Ramadan, some gates close for the crowds, and the way in can change.
Rooms
Prices for Sat 24 Oct – Sun 25 Oct, 2 adults · 1 room.
Double
- 1 king bed
- Sleeps 232 m²
- Kettle with tea and coffee · In-room safe · Bidet · Blackout curtains
- Breakfast included
Double
- 2 single beds
- Sleeps 239 m²
- Kettle with tea and coffee · In-room safe · Bidet · Blackout curtains
Triple
- Sleeps 3
Quad
- Sleeps 4
The hotel has a Family Room with a king bed, twin beds and a city view.
Prices before VAT
What guests say
Combined rating
4.9
out of 5 · 2,390 reviews
AI summary of the reviews
What guests like
- A few minutes' walk from the Haram, in Jabal Omar.
- Modern, spacious, clean rooms that suit families.
- A rich, varied buffet at breakfast and dinner, much praised by guests.
- Warm, welcoming staff, from reception to housekeeping.
Recent reviews
The newest written reviews. We never pick or edit them.
- 5/5
sayedglal esmaael
7 hours ago · Google
مطعم الريان الفطار ممتاز جدا شكر خاص الي مستر عصام ومستر ضياء ومستر سالم وكابتن محمود
- 5/5
Alaa el den El sayed
7 hours ago · Google
حابب اشكركم جميعا جزيل الشكر علي حسن الاستقبال والضيافة ونتمني العودة اليكم مرة أخري شكر خاص الي السيد سالم مدير المطعم السيد نضال مدير الأغذية والمشروبات وكابتن محمود الجزار والأستاذة لينا والاستاذ قصي اكتر من 10نجوووووم ما شاء الله ♥️♥️♥️
- 5/5
Nakama Trip
9 hours ago · Google
Service incroyable de notre house keeping Rajaul
- 5/5
زياد الهوساوي
9 hours ago · Google
صراحه فندق متميز ودايم احجز فيه للامانه موظفين رائعين في الاستقبال والخدمات تحياتي للموظف عمر سراج
- 5/5
Ahmed Brhamy eisa
9 hours ago · Google
فندق ممتاز وقريب جدا من الحرم مستوى فاخر ونظافة جيدة واستقبال جيد موظف التدبير المنزلي شاه علم ممتاز جدا وخلوق ونظيف ويهتم للأمور وترتيب الغرف
- 5/5
Firas094 Alloush
10 hours ago · Google
مفيز وبشار
- 5/5
mohamed ghalep
10 hours ago · Google
الفندق جميل وقريب من الحرم والخدمه ممتازة وأخص بالذكر الموظف محمد عبدالغني والمشرف منجور
- 5/5
AIRINA KADIR
20 hours ago · Google
Beautiful room, the food was good and near to haram.
- 5/5
Aisha Bayero
23 hours ago · Google
The food is exceptionally Chef Ahmad did amazing things I will come for the meal a million times
- 5/5
Dee Ana
a day ago · Google
Rooms are spacious! Especially for 4 bedders like ours,super room friendly! Services are fast(fast check-in, fast housekeeping) Restaurant food are excellent!! Great friendly and warm welcome by restaurant staff are efficient, especially dinner waitress,Anifah whom will cater 8 sits for our family while its almost full house. The table is always well maintained as restaurant regulation while we are dining in by Anifah. We would like appreciate her for our dinner experience.
- 5/5
tylala ab
a day ago · Google · Holiday · Family
Big room. Nice food. Great service. Special mention: Staff Anifah help to accommodate to our needs as a family of 8 during our breakfast and dinner.
- 5/5
Megat Alang Kasturi
a day ago · Google · Holiday · Family
I would like to commend Anifah for her outstanding service at the restaurant during our dinner at the hotel. She was exceptionally efficient, friendly and warm, making us feel genuinely welcomed and well taken care of. Her attentiveness, professionalism and genuine hospitality elevated our dining experience to another level. Her service truly reflects the kind of exceptional hospitality that leaves a lasting impression. Thank you, Anifah, for making our dinner so enjoyable!
- 5/5
اثيله ”تكنو“
a day ago · Google · Holiday · Family
تجربه حلوه ومكان حلو وجميل والموظف بسام في مطعم الريان بشوش ونشكره على حسن الاستقبال وحسن التعامل نسأل الله العظيم له المزيد من التقدم والنجاح
- 5/5
karim el boujjoufi
a day ago · Google
Ahmed Mazouz was the best kok of the hotel. Allahouma bareek
- 5/5
Bouchra Lakhili
a day ago · Google
احمد مازوز شكرا على البوفيه الرائع ودائما ف تالق
- 5/5
Haruna,R Faridu
a day ago · Google · Holiday · Couple
Sujon
- 5/5
hamedtaha Taha
a day ago · Google
Very nice hotel in Makkah . Near the Haram ,nice view ,very good service especially thank to Mizan and Siam . Insallah I will come aging I am very happy 😊
- 5/5
Mohamed Gaber ali
a day ago · Google
Everything was perfect in the room.Cleaning was appreciated.Breakfast was also good.Thanks to Everyone especially Ehsaan
- 5/5
Amr Naser
a day ago · Google
Ehsaan ullah thank you for your help ,attitude and patience Appreciated
- 5/5
Mohamed Soliman
a day ago · Google
That was awesome accomodations in Rotana .. thanks Ehsan
- 5/5
Mohamed Refaey
a day ago · Google
ماشاءالله خدمه متميزه خاصه عمال الغرف. وخصوصا احسان الله بارك اللهم فيهم جميعا شكرا لكم
- 5/5
Waleed Hawsawi
a day ago · Google
خدمة ممتازة وفندق جميل وخدمة رائعة من التعامل والتنظيف Mijbah.. اتمنى منهم الاستمرار على هذه الخدمة
- 5/5
Mahirogz
a day ago · Google
I am writing this review because of a staff member at this hotel who was very kind and provided great help with our luggage and any questions we had. In general, everyone here is very friendly. Shout-out to Shahin!
- 5/5
Younes El Maslouhi
a day ago · Google · Business · Friends
فندوق روتانا جبل عمر منازه جدا وتعامل الموظفين في قيمة المشرف مرتضي تعمال رقيق واتسامه دايما ويتي لي الغرفة كل يوم سها علم متازه وكل يوم يتي لي الغرفة وسعود الفندوق مراء ثاني
- 5/5
mohamed mcharo
a day ago · Google
Good service from team House keeping RAJAUL MIHE provides good services
- 5/5
Mohamed Zakzok
a day ago · Google · Holiday · Family
فندق روتانا جبل عمر خدمة ممتازة واستقبال رائع
- 5/5
Faleh MAGED
a day ago · Google
من اجمل وأرقى الفنادق الحمد لله توفقنا بالاختيار واشكر الادارة وجميع الموظفين وأخص بالشكر والتقدير للموظفة خولا والموظفين مصعب ومشعل وعبدالمجيد الله يعطيهم العافية على الاحترافية بالعمل والأسلوب والتعامل واللي راح يخلونا نعيد التجربة المميزة والجميلة ..
- 5/5
Humera Sajjad
a day ago · Google
Room Service completed by Nasir, very pleasant. Did the job well, his standards were 10/10. Very kind young man, very respectful did an amazing job.
- 5/5
بدر القرشي
a day ago · Google
من افضل الفنادق وأنظفها الأستاذ والأخ عمران نور أخجلني بطيبته ومساعدته لي وابتسامته دائما على وجه الله يجزاه الجنة
- 5/5
HANO M
a day ago · Google · Holiday · Family
الفندق اكثر من رائع والخدمات جداً جميله شكراً لكم
- 5/5
Dian Aziz
a day ago · Google
Mr Shahih give excellent service Room is clean n nice Amenities and facilities is great Stay period 22 oct
- 5/5
Jaan Ali
a day ago · Google
alhamdulillah room is clean and nice smell amenities good service given was excellent wifi reception good
- 5/5
Md Abdur
a day ago · Google
The hotel and their hospitality was very good. Also the servicemen or roomboys of room no. 12 Sahin and Imo served with great sincerity. May Allah reward you well. Unfortunately your photos are lost.
- 5/5
Said Kharchach
a day ago · Google · Holiday · Family
⭐⭐⭐⭐⭐ An Outstanding Experience at Jabal Omar Rotana, Makkah My experience at Jabal Omar Rotana was truly exceptional. The hotel stands out for its excellent cleanliness, elegant atmosphere, high standards of hospitality, and the professionalism of its staff. A special thank you to the reception team for their warm welcome, kindness, and excellent customer service.Read more
Every detail contributed to making the experience comfortable, pleasant, and memorable. The food was another highlight, especially the authentic Moroccan cuisine. The traditional Moroccan Harira soup, delicious chicken pastilla, and flavorful fish pastilla were outstanding, offering a wonderful taste of Morocco with beautiful preparation and attention to detail. A very special appreciation goes to Chef Ahmed Mazouz for his outstanding hospitality, excellent attitude, warm welcome, and dedication to providing guests with a memorable culinary experience. His professionalism and passion for Moroccan cuisine truly deserve recognition. My sincere thanks also go to the entire team at Jabal Omar Rotana for their hard work, kindness, and commitment to excellence. I highly recommend Jabal Omar Rotana to anyone visiting Makkah and looking for excellent hospitality, cleanliness, delicious food, and outstanding service. Thank you, Jabal Omar Rotana, for an unforgettable experience. Five stars well deserved! ⭐⭐⭐⭐⭐
- 5/5
Q.m.K
a day ago · Google · Holiday · Family
Mein Aufenthalt im Rotana Jabal Omar Hotel war in jeder Hinsicht hervorragend. Das Hotel überzeugt durch Sauberkeit, Komfort und einen ausgezeichneten Service. Besonders hervorzuheben sind die erstklassige Lage und die Freundlichkeit aller Mitarbeiter.
- 5/5
E.ş.
a day ago · Google
Kalabalık artınca kahvaltıda daha özenli daha güzel etler çıkmaya başladı. Kalabalık değilken de daha çok özenebilirsiniz bu gözümden kaçmadı. Margarita pizza yapar mısınız dedim geri çevirdiler. 5 yıldızlı otelde böyle bir şey beklemiyordum. We don't have it diyip geçiştirdiler. Hiç hoş değil.Read more
Ayrıca portakal suyu rica ettiğimde çok uzun süre bekledik ve gelmedi, tekrar rica etmek zorunda kaldım. Lütfen umre için gelen insanların sözünü ikiletmeyin. Umre yoğunluğunda kusursuza yakın bir hizmet bekliyorum. Ayrıca Medineye otobüs kaldırıyormuşsunuz. Check in zamanında söyleyebilirdiniz hiç haberimiz olmadı. Olsaydı ücretsiz otobüsl Medine'ye geçiş yapardım. İletişim becerilerinizi geliştirmenizi şiddetle öneriyorum. Aslında 5 yıldız vermeyecektim, 4.5 olsa 4.5 verirdim. Hizmet için 3 puan veriyorum. Konum Harika. Odalar da süper.
- 5/5
محمد
a day ago · Google
الفندق ماشاء الله تبارك الله فخم ومرتب وكل شي فيه ممتاز واشكر موظف الاستقبال مصعب يعطيه العافيه كان عندي مشكل بالحجز وقاعد يحاول يخدمني
- 1/5
Khalid Alayyash
2 days ago · Google
فندق ممتاز جدا من حيث تعامل موظفي الاستقبال وأخص السيد مجد الجاموس وكذلك النظافه الممتازه وبوفيه الإفطار المتنوع والفاخر وخدمات الغرف الممتازه
- 5/5
Mostafa Elkholy
2 days ago · Google
A wonderful hotel with spacious, comfortable, clean, and modern rooms. The bathrooms are beautifully designed and excellent. The staff were incredibly friendly and welcoming, from reception to the bellboys and doormen, making the entire stay a pleasure. The breakfast buffet was excellent, offering a wide variety of options to suit everyone. The location is also a major plus, just a 5-minute walk from the Haram. I would definitely stay here again. Highly recommended!
- 5/5
Rana Aboeissa
2 days ago · Google
فندق رائع خدمه فوق الممتازه الضيافه والطعام اعلى مستوى ان شاء الله بنعيد التجربه
Facilities
- Restaurants
- Family rooms
- Accessible rooms
- Wi-Fi
- 24-hour front desk
- Concierge
- Luggage storage
- Non-smoking rooms
- Fitness centre
- Business centre
- Parking
Honest notes
- The hotel runs a scheduled shuttle to and from the Haramain train station.
Policies
- Check-in from 16:00
- Check-out by 12:00
Cancellation
The cancellation terms for each room are shown before you pay.