Makkah · 5-star
Makkah Clock Royal Tower, A Fairmont Hotel
Inside the Clock Tower, facing the Haram
4.6Combined rating · From 127,920 reviews on Google, TripadvisorThe Fairmont is the hotel inside the Clock Tower itself, in the Abraj Al Bait complex overlooking Masjid al-Haram. It opens straight onto the Haram plaza, and some of its rooms look onto the Kaaba.
The walk to the Haram
about 340 steps3 minto King Abdulaziz Gate (1)
- At Jumu'ah and in Ramadan, some gates close for the crowds, and the way in can change.
- In the Clock Tower, the lifts are slow at prayer times, above all in Ramadan. Leave a little earlier.
Rooms
Prices for Sat 24 Oct – Sun 25 Oct, 2 adults · 1 room.

Double
- 1 king bed
- Sleeps 242 m²
- Kettle with tea and coffee · In-room safe · Sitting area · Minibar
- No meals included · More meal options

Double
- 2 single beds
- Sleeps 242 m²
- Kettle with tea and coffee · In-room safe · Sitting area · Connecting rooms available
- No meals included · More meal options

Double
- 1 king bed
- Sleeps 242 m²
- Kettle with tea and coffee · In-room safe · Sitting area · Minibar

Triple
- 3 single beds
- Sleeps 346 m²
- Kettle with tea and coffee · In-room safe · Sitting area · Minibar
Quad
- Sleeps 4
Prices before VAT
What guests say
Combined rating
4.6
out of 5 · 127,920 reviews
Scores as of 24 Oct 2026.
AI summary of the reviews
What guests like
- The location: inside the Clock Tower, steps from the Haram plaza.
- The Kaaba-view rooms.
Good to know before booking
- Some guests describe the rooms as dated, with smells or wear in some of them.
- Service can be slow, for example when changing rooms.
- One guest didn't find a facility shown in the listing (a jacuzzi). Ask us before booking if a facility matters to you.
Draft, written from public reviews on Trip.com, TripAdvisor. Our team checks every summary before it goes live.
What people say online
The newest written reviews, as of 24 Oct 2026. We never pick or edit them.
- 5/5
Eriqa Sofea
22 minutes ago · Google
m3 ma sha allah the service is very good especially form maryam thank you ☺️
- 5/5
Malik hamza Hamza malik
53 minutes ago · Google
4217 We had a wonderful stay at Makkah Clock Royal Tower. The housekeeping team did an outstanding job throughout our stay. Their professionalism, attention to detail, and friendly attitude made our experience comfortable and memorable. A special thank you to the entire housekeeping staff for maintaining such high standards of cleanliness and service. Highly appreciated and highly recommended. Waqas obaid Sup Mr Arshad Thankful
- 4/5
A. Samy
an hour ago · Google · Holiday · Family
ممتاز جدا رائع
- 5/5
محمد القحطاني
2 hours ago · Google · Holiday · Family
اشكر موظفت مطعم اطياف دارين شكراً لكِ على التعامل الراقي والجميل جداً جداً جداً جداً جداً جداً
- 5/5
Nita Hanjani
2 hours ago · Google · Holiday · Couple
Thank you For housekeeping staff Fahry and zaid, he was good clean my room, lam apriciate also Mr faisal
- 5/5
elda febrian
3 hours ago · Google · Holiday · Family
I was stay in 1632 , i was happy with my room , they always take care of my request, room was clean, bath room smell is fresh and staff very humble ilham nur n rakib, thank you also nejam udin supervisor , See you insyaallah will come back
Show all 40 reviewsShow fewer
- 5/5
Minan Ara
4 hours ago · Google
Pretty much expensive.
- 5/5
Sara Lotto-Karimi
4 hours ago · Google · Holiday · Family
An amazing stay with outstanding service! The dinner was especially wonderful. It would truly be a blessing to have the opportunity to return to this beautiful hotel again. Highly recommended!
- 5/5
Mostafa Soulane
4 hours ago · Google
M3 in grand merci à Mariam , Mohamed et à toute l’équipe.👍
- 5/5
Mimi Jumah
6 hours ago · Google
Amazing place to be in Makkah , clean and quiet. The hotel in a mall where you can get what ever you need. The service is great.
- 5/5
Sana Viqar
15 hours ago · Google
Had a wonderful stay and Siraj Khan Butler at the fairmont Gold. He was absolutely fantastic and very helpful throughout our stay. Hope we have him again
- 5/5
Monqeth Aldabbagh
15 hours ago · Google · Business · Friends
Wonderful place and experience. Nice breakfast, guest welcoming was so warm with Saudi Arabic Coffee and dates.
- 5/5
El adlani El adlani
18 hours ago · Google
خدمة رائعة و ممتازة في الاستقبال و في قمة الإحترافية مع الوجه البشوش و الإبتسامة الدائمة، وأخص بالذكر السيد الفاضل و الخلوق أحمد في الفيرمونت الذهبي . غرفة 2729
- 5/5
Humayun Saleem
20 hours ago · Google · Holiday · Family
Very good my room number 1909 very good room clean by the staff amazing stay
- 5/5
A'laa Tarek
20 hours ago · Google
The staff was amazing especially the house keeping men thank you for helping us in everything
- 5/5
othman
20 hours ago · Google
Tanveer Ahmad la chambre faite les toilette perpe
- 5/5
magdi anwar
21 hours ago · Google
تنوير تم التنظيف بصوره جيده مع حسن المعامله وذلك كل يوم من ساعه الوصول وتشكر أداره الفندق على حسن اختيار العاملين
- 5/5
Mariam
23 hours ago · Google
I had a wonderful stay at this hotel! Everything was excellent, from the delicious food and great variety to the clean and comfortable room. The room service was outstanding, and I’d especially like to thank Tanveer Ahmad and Parvez for their excellent service and for keeping the room clean and well maintained. They were both helpful, attentive, and always made sure everything was perfect.Read more
Overall, the staff were friendly, the service was great, and the entire experience was pleasant and comfortable. I would definitely recommend this hotel and would love to stay here again!
- 5/5
Eda Gül
23 hours ago · Google
Clean good howskıpıng staf ziaul &sofi sup fayaz very helful
- 5/5
Nada Chkili
23 hours ago · Google
Super cleaning et very good stuff Tanveer Ahmad supervisor Parvez cleaner
- 5/5
Guizmow !
23 hours ago · Google · Holiday · Family
Personne n’est très accueillant en service irréprochable, hôtel à proximité du Haram et pratiques concernant le centre commercial. Merci à l’équipe notamment à Khali Mula Qui nous a assuré une chambre avec belle vue Merci je recommande
- 5/5
Farheen Yaqeen
a day ago · Google · Holiday · Family
Room 5328 clean very good and bathroom clean good all amenities bed is very comfortable. Hasan and Barkat every clean my room . Both very kind and helpful.
- 5/5
Naima Bekkal
a day ago · Google
نشكر بارفز على خدمته و على حسن استقباله و تنوير ايضا غرفة رقم 3229
- 5/5
Medya Robert
a day ago · Google · Holiday · Family
Room 3914: Ziaul & Sofialom supervisor Fayaz Very 9 stars service, the best and we love their creation in our room 🏆 the bed very clean, comfortable and smell good************ and giving us the best 5 stars standard service❤️🙏❤️, thank you
- 5/5
فوزية بقال
a day ago · Google
Tres bon service ,tres satisfaite , le gars Parvise and Tanwir sont tres aimables est tres serviables Chombre 3230
- 5/5
meryem lachqer
a day ago · Google · Holiday · Family
الغرفة 5003 مطعم M3 خدمة في المستوى المطلوب افطار رائع و متنوع كانت في خدمتنا الانسة مريم ما شاء الله جد متمكنة بشوشة و خدومة لاقصى درجة اعطاكم الله الصحة و العافية
- 5/5
Myriem Leb
a day ago · Google
Ein wunderschöner Aufenthalt! Alles war super, und wir haben uns sehr wohlgefühlt. Ein besonderer Dank geht an Ghassan an der Rezeption , ein unglaublich netter, hilfsbereiter und herzlicher Mensch. Vielen Dank für den tollen Service! Wir kommen gerne wieder und können das Hotel nur weiterempfehlen.
- 5/5
Rizka Amalia
a day ago · Google · Holiday · Family
I stayed in fairmont room 4029 with the group Thank you so much brother Suhag for your hospitality also for cleaning my room, the bed was comfoetable and tidy, everything clean and all perfect. Two thumbs up
- 5/5
Yassine Ait Hammou (Piranha Trading)
a day ago · Google · Holiday · Friends
Suhag was a great guy, always smiling and helpful. (4022)
- 5/5
Hajar
a day ago · Google
Great service and great location Special thanks to Abdulrahman for his special care of our room 3821
- 5/5
Hasan Asif
a day ago · Google
**5/5 Stars – Outstanding Service & Spotless Room!** I had a wonderful stay, and I want to give a special shoutout to the incredible housekeeping team for making my experience so comfortable. From the moment I walked into my room, everything was top-notch. The atmosphere was warm, welcoming, and relaxed.Read more
The carpet was remarkably clean and fresh, and the bed was unbelievably comfortable—I had a great night's sleep! Every corner of the room was spotless and meticulously maintained. Room no 5022 Staff name: Zaid and Alaul
- 5/5
Sesar Kamtolo
a day ago · Google
ms Mariam & her team.. doing great & the food is awesome. Excellent. we are visited M3 Restaurant
- 5/5
Kalid Abdullahi
a day ago · Google · Holiday · Couple
Fantastic experience. Friendly staff. Even upgraded my breakfast buffet. Definitely would recommend!
- 5/5
atiya amjad
a day ago · Google
Sajid and team provided the best service
- 5/5
Gamers Hub
a day ago · Google
Our room was 724 and the service was top notch.
- 5/5
د.ايمان فريد
a day ago · Google
الفندق رائع و المطعم حلو خصوصا سراج إنسان مهذب و لبق دائما في تالق
- 5/5
Laith Barakat
a day ago · Google
The hot chocolate tasted so good and Riyaz in Aldora is super king the room was so clean
- 5/5
Nermin
a day ago · Google
The hotel is great and Riyaz in aldeera restaurant is amazing
- 5/5
Masud Chaudry
a day ago · Google · Holiday · Family
Service is excellent and manager Riyaz is very attentive and caring. We enjoyed the breakfast very much. Thank You
- 5/5
Sumon Islam
a day ago · Google
Good customer service shiraz & Samir
Facilities
- Direct access to the Haram plaza
- Restaurants
- Accessible rooms
- Wi-Fi
- Family rooms
- 24-hour front desk
- Concierge
- Room service
- Laundry service
- Luggage storage
- Daily housekeeping
- Non-smoking rooms
- Fitness centre
- Spa
- Business centre
- Shops
- Currency exchange
- Kids' club
- Parking
Policies
- Check-in from 16:00
- Check-out by 12:00
Cancellation
The cancellation terms for each room are shown before you pay.
Where our facts come from
Room sizes and beds come from the hotel's own website, checked on the date shown. Where we're not sure, we say so.
The hotel's website





